Security
At CloudInvent, we take the security and privacy of your data seriously. Our customers entrust us with sensitive cloud cost and utilization information, and we maintain a robust, multi-layered security framework to protect it.
CLOUD INFRASTRUCTURE SECURITY
Production Access Restricted
Access to Production and Pre-production environments is strictly limited to authorized CloudInvent personnel.
Encrypted Access required for Production via VPN
Access to CloudInvent’s Production and pre-production systems is strictly enforced via the encrypted CloudInvent VPN through permissioned IP addresses.
Multi-Factor Authentication (MFA)
CloudInvent enforces Multi-Factor Authentication (MFA) as a mandatory security measure for all personnel accessing cloud infrastructure and systems.
Database Encryption Policy
CloudInvent employs robust encryption protocols to safeguard all data stored within its database systems. All sensitive data at rest is encrypted using industry-standard algorithms such as AES-256, ensuring confidentiality and integrity across production, pre-production, and backup environments. Encryption keys are securely managed through a key management system with strict access controls and automated key rotation policies in place.
Infrastructure Restricted Access
CloudInvent enforces strict access controls over its cloud infrastructure components, including network configurations, security services, and database systems. Access to these critical resources is limited exclusively to a designated group of production-authorized personnel who are responsible for maintaining and supporting the operational integrity of the platform.
Network Firewalls Utilized
CloudInvent utilizes network firewall configurations to enforce access controls across its application and infrastructure components. Firewalls are configured to allow only expected and authorized traffic, minimizing exposure to potential threats.
Traffic is restricted based on specific criteria, including port numbers, network protocols, source and destination IP addresses, and internal versus external traffic flows.
APPLICATION SECURITY
Multi-Factor Authentication (MFA)
CloudInvent enforces Multi-Factor Authentication for all customer personnel accessing the CloudInvent Platform. MFA adds an essential layer of protection by requiring users to verify their identity through multiple authentication factors, significantly reducing the risk of unauthorized access and account compromise.
Logical Separation of Customer Data
CloudInvent provisions a dedicated database for each SaaS customer, ensuring separation of cloud services, cost, and utilization to simplify data management and data protection processes.
Encrypted Database Access
CloudInvent requires a unique, encrypted application login for access to each database, ensuring isolation and enhanced security across environments.
Code Vulnerability Scans
CloudInvent integrates automated code vulnerability scanning into its CI/CD pipeline. Scans are executed prior to deployments in both Pre-Production and Production environments to help identify and remediate potential security issues before release.
ORGANIZATIONAL SECURITY & COMPLAINCE
Security and Compliance Training Program
All CloudInvent employees and applicable contractors are required to participate in regular security and compliance training. This program is designed to ensure personnel are equipped with the knowledge and awareness necessary to uphold CloudInvent’s security standards and regulatory obligations. Training modules cover critical topics such as phishing attack identification, secure data handling, privacy regulations, incident reporting, and access control protocols.
Access Control Procedures
CloudInvent enforces a comprehensive Access Control Policy designed to uphold the Principle of Least Privilege (PoLP) across all technical and back-office systems. Access to systems is granted only upon formal approval, ensuring that each employee or contractor receives the minimum level of access necessary to perform their job functions.
Access rights are rigorously managed throughout the user lifecycle. Upon termination of employment or contract, all access permissions are promptly revoked to prevent unauthorized system interaction. Additionally, CloudInvent conducts an annual User Access Review to audit and validate access permissions, ensuring continued compliance with internal policies and external regulatory requirements.
Business Continuity and Disaster Recovery Procedures
CloudInvent maintains a comprehensive Business Continuity Plan (BCP) and Disaster Recovery (DR) program to ensure operational resilience and rapid recovery in the event of unforeseen disruptions. These policies and procedures are designed to safeguard critical business functions and infrastructure against events such as natural disasters, pandemics, cyber incidents, and system failures.
A formal Disaster Recovery Test Plan is maintained and executed annually to validate the recoverability of the CloudInvent platform in designated backup regions. This includes testing data restoration, system failover, and service continuity under simulated disaster scenarios.
Additionally, CloudInvent conducts an annual BCP tabletop exercise involving all employees to assess organizational readiness and response capabilities for business continuity events. These exercises reinforce awareness, validate procedures, and ensure that personnel are prepared to act swiftly and effectively during real-world incidents.
INTERNAL SECURITY PROCEDURES
Employee Background Checks
CloudInvent conducts formal background checks on all employees and applicable contractors. This screening process verifies identity, employment history, education, and criminal records, ensuring that individuals meet CloudInvent’s standards for integrity, trustworthiness, and compliance.
Cybersecurity Insurance
CloudInvent maintains Cybersecurity insurance to mitigate the financial impact of potential security incidents, including data breaches, cyberattacks, or system compromises.
Vendor Management Policy
CloudInvent operates a structured Vendor Management Program to ensure that all third-party vendors meet the company’s security, compliance, and operational standards. Prior to onboarding, every vendor undergoes a formal risk assessment to evaluate potential impacts on CloudInvent’s systems, data, and services.
Vendors that process CloudInvent customer or business data are subject to a comprehensive security and compliance review, which includes verification of data protection practices, regulatory adherence, and incident response capabilities. Approved vendors are monitored periodically to ensure continued compliance, and contractual agreements include provisions for data security, confidentiality, and breach notification.
Incident Management Program
CloudInvent maintains a comprehensive Incident Response Program designed to quickly identify, contain, and remediate security events across our infrastructure and applications.
DATA PROTECTION
Data Minimization Policy
CloudInvent adheres to a strict Data Minimization Policy, limiting the collection, storage, and processing of data to only what is necessary for delivering FinOps services. Specifically, CloudInvent collects and processes cloud services metadata, cost, and utilization data required to operate and optimize services for its customers.
Access to customer data is granted solely upon explicit and deliberate consent from the client, ensuring transparency and control over data usage. Personal data is restricted to authorized customer users who are provisioned access to the CloudInvent platform or act as designated business partners.
Data Lifecycle and Disposal Procedures
CloudInvent retains customer data only for the duration necessary to fulfill contractual obligations and deliver agreed-upon services. Upon termination of services, all customer data is securely deleted within 30 days, unless a longer retention period is mandated by applicable law or justified by legitimate business needs such as dispute resolution or regulatory compliance.
Data disposal procedures follow secure deletion standards to ensure that no residual data remains accessible. CloudInvent’s data lifecycle management practices are aligned with industry best practices and privacy regulations, including GDPR and other relevant frameworks, to ensure responsible handling and disposal of customer information.
Sensitive Data Encryption
CloudInvent enforces strict encryption protocols to protect sensitive personal data such as user login credentials. All such data is encrypted at rest using industry-standard algorithms and stored securely within native cloud infrastructure.
Encryption keys are managed through a centralized Key Management System (KMS) with access restricted to a limited number of authorized CloudInvent personnel. Key access is governed by role-based permissions and subject to continuous monitoring and audit. Keys are automatically rotated at regular intervals to maintain cryptographic integrity and reduce exposure risk.
Cookie Policy
CloudInvent does not utilize cookies within its FinOps platform. Cookies are used on the CloudInvent public-facing website to support technical functionality and gather usage analytics aimed at improving user experience. Users are presented with a clear choice to accept or decline cookies upon visiting the website. Cookie usage is governed by CloudInvent’s Privacy Policy and complies with applicable data protection regulations, including GDPR.
Contact: support@cloudinvent.co
Last Updated: November 25, 2025